TrackMan4 simulator – Pricing, Rules & Club Policy

Summary

• This information below outlines the pricing and rules that club members and guests must adhere to when using the simulator in the Clubhouse.
• These rules will be reviewed at least annually by the Council with the first review in March 2022

Who can book the simulator?

The following membership categories can book the simulator:
Gent Full                     Gent 5-day                  Gent Senior                Gent Young Adult
Lady Full                     Lady 5-day                  Lady Senior                 Lady Young Adult

Other membership categories can use the simulator, but they must always be accompanied by a member of the above membership categories.

Introductory pricing policy as of June 2021 

The simulator is hired out at a rate of £20 per hour for up to a maximum of 4 players.

10hr block ticket

Members wishing to buy a 10hr ticket can do so by paying an up-front fee of £175.  Please contact Jeff Steedman or Kevin Armitage in the office to buy this ticket.

How to book the simulator & cancellation policy

• Booking is via the BRS booking App.
• Payments must be made in advance via credit or debit card. Cash payments are NOT accepted.

How far in advance can members book the simulator?

Bookings can be made 8 days in advance, just like casual golf bookings via BRS.

Opening hours – 9am until 9pm – 7 days a week

• The BRS booking system will control the time slots available.
• The core hours will be from 9am until the last session from 9pm until 10pm.
• Minimum 1hr slots

Winter opening hours  

We may restrict opening hours in the winter depending on the clubhouse opening hours.  Any changes to opening hours will be reflected on the BRS booking system.

Accessing the simulator room

If un-occupied prior to play, members should obtain the 4-digit access code from Mark Patchett or the bar.  On departure, the room must be locked by the club member who booked the time slot.

How long can the simulator be booked for?

To give every member a fair chance of using the simulator, it will be restricted to a maximum of two hours per booking. This may be reviewed by Council and changed at any time to suit demand.

Handover time

Members should vacate the room when their time slot ends. Failure to do so, leading to another member having a delayed start, may result in the members future access to the simulator being restricted for a month or indefinitely.

Cancellation policy – a minimum 24hrs in advance

If for any reason a member cannot use the simulator, they must cancel the booking through the BRS system as soon as possible so the slot can be made available to other members.  No other communication platform is acceptable (telephone, e-mail, DM, etc). A full refund will be issued in 10 working days from date of cancellation. If a cancellation is made less than 24hrs before your allocated slot, no refund will be made.  Any “appeals” on refunds should be passed to the Club Steward by email to Administrator@broomieknowe.com

Use your own golf clubs & equipment in the simulator room.

• Members and guests must bring their own clubs to use with the simulator.
• Players MUST use the golf balls provided in the simulator room, thus avoiding damage to the screen from “dirty balls”
• Members MUST only use the plastic tees provided.

Before you start play/practice – download the orange Trackman4 App.

A club representative may be available to provide a brief overview of how to operate the equipment at the start of your session. This is part of your allocated time slot.    Training sessions have also been offered to members in advance of the opening.

Golf lessons with Club Professional

These can be booked & paid for as normal with Mark Patchett.  In addition, the normal simulator fee will be charged by the Club and booked via BES as normal.  Please discuss the lesson fee with Mark as normal.  

Club Professional use – club fitting/testing

The Club Professional can use the simulator room for short sessions with members buying a new club, but only if the simulator is free and that the session does not last more than 15 minutes. 

Damage to the room or simulator equipment

There will be 24hr CCTV in the simulator room and footage will be reviewed if there is any damage to the room or the equipment.  Any members identified damaging the equipment or the clubhouse will be dealt with under the club’s disciplinary process. Liability for costs of repair or replacement rests entirely with the person who booked the session.  

Food and drink in the simulator room

Drinks – Club members can purchase bottled beer, cider and drinks from the bar in the clubhouse and take them to the simulator room. Members and guests must return all glassware to the bar and leave the room as they found it. No drinks purchased off site can be brought into the simulator room.

Food – No “cooked food” of any kind (including take-aways) can be eaten in the simulator room – but crisps and bar snacks purchased from the clubhouse restaurant/bar can be eaten in the room. No food purchased off site can be brought into the simulator room.

Hygiene

Regardless of covid restrictions, at the start AND end of your session, please use the sanitary wipes provided to clean all touch-point surfaces, including golf balls and sanitise your hands with the gel provided.

Use waste bins provided for all litter.

Reminder – all glasses and plates must be returned to the bar after members end their simulator session.

Technical help with the TrackMan4

The Club Professional may be able to assist with any issues arising with the Simulator, but in the event of the Professional not being available, please contact the following Council Members:

• Jeff Steedman – 07989 627767
• George Clark – 07837391475
• Ross Fisher – 07554 018635

Enjoy your game.

The new TrackMan4 golf simulator is sponsored by CCB Scaffolding Supplies.